Refund Policy

At ChopShop, we are dedicated to providing you with the highest quality halal meat and exceptional service. If you are not satisfied with your purchase, we are here to help. Please review our refund policy below.

1. Refund Eligibility
Due to the perishable nature of our products, refunds are offered under the following conditions:
The product is defective, spoiled, or not as described.
You notify us within purchase or delivery.
Proof of purchase (receipt or invoice) is provided.

2. Non-Refundable Items
The following items are not eligible for refunds:
Items that have been opened, used, or improperly stored.
Products purchased on clearance or marked as “final sale.”
Items returned after the specified notification period.

3. How to Request a Refund
To request a refund:
Contact Us: Notify us as soon as possible via phone or email.
Phone: 021-111-327-976
Email: info.chopshop@yahoo.com
Provide Details: Share details about the issue, including photos if applicable.
Resolution: If the claim is approved, you will receive a replacement, credit, or refund.

4. Refund Method
Refunds will be issued using the original payment method:
Credit/Debit Card: Please allow for the refund to reflect in your account.
Cash Purchases: Refunds for cash purchases will be provided in-store.

5. Quality Complaints
If you have concerns about the quality or freshness of our products:
Contact us immediately.
Provide a description of the issue and, if possible, include photos.
We will work with you to resolve the issue, including offering a replacement or refund if necessary.

6. Exchanges
If you are not satisfied with a product but prefer an exchange:
Exchanges are subject to product availability.

7. Contact Us
If you have questions or need further assistance with a refund or exchange, please reach out to us:
Phone: 021-111-327-976
Email: info.chopshop@yahoo.com
Address: Jamia Masjid, Road, Pir Choha Mohalla, Rawalpindi, Punjab 46000

Thank you for shopping at ChopShop Halal Meat Shop. We value your trust and are committed to ensuring your satisfaction with our products and services.