FAQ

General Information
Where is ChopShop located?
ChopShop is located at Jamia Masjid, Road, Pir Choha Mohalla, Rawalpindi, Punjab 46000.
What are your store hours?
Our store is open:
Monday to Friday: 08:00-20:00
How can I contact ChopShop?
Phone: 021-111-327-976
Email: info.chopshop@yahoo.com

Products and Services
What types of halal meat do you sell?
We offer a wide range of halal meat, including chicken, beef, lamb, goat, and specialty cuts.
Are all your products certified halal?
Yes, all our meat is 100% halal and sourced from certified suppliers.
Do you sell organic or free-range options?
Yes, we carry organic and free-range halal meat options. Please ask our staff for availability.
Do you sell pre-marinated or ready-to-cook meat?
Yes, we offer pre-marinated and ready-to-cook meat options to save you time in the kitchen.

Ordering and Delivery
Can I place an order online or by phone?
Yes, you can place an order by calling us at 021-111-327-976. Online ordering is available.
Do you offer home delivery?
Yes.
Can I pre-order meat for special occasions?
Absolutely! We accept pre-orders for special occasions.

Hygiene and Quality Assurance
How do you ensure the quality and freshness of your meat?
All our meat is freshly sourced and stored in temperature-controlled conditions to maintain quality and freshness.
What hygiene practices do you follow?
Our staff follows strict hygiene protocols, including regular sanitization of equipment and proper handling of all products.

Returns and Complaints
What is your return or refund policy?
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect product, please contact us immediately, and we will address the issue.
Who can I contact if I have a complaint?
You can reach out to us via phone or email with any concerns, and we will work to resolve the issue promptly.

Customization and Requests
Can I request custom cuts or specific portions?
Yes, we offer custom cuts and portions based on your requirements. Please inform our staff when placing your order.
Do you process Qurbani or special religious requests?
Yes, we provide Qurbani services during special occasions. Please contact us for details.

Discounts and Loyalty Programs
Do you offer discounts or promotions?
Yes, we run seasonal promotions and discounts. Follow us on [Insert Social Media Platforms] or visit our store to stay updated.
Do you have a loyalty program?
Yes, we have a loyalty program for regular customers. Ask our staff about signing up and earning rewards.

Additional Questions
Can I get cooking advice or recipes?
Our knowledgeable staff can provide cooking tips and recipe suggestions for our products.
Who can I contact for further questions?
Please contact us:
Phone: 021-111-327-976
Email: info.chopshop@yahoo.com

We are dedicated to providing you with the highest quality halal meat and exceptional service. Thank you for choosing ChopShop!